Frequently Asked Questions
Our Jewelry is real 24K gold plated over brass with 20-50 mils of semi-precious metals and 20 layers of gold. Although it is not solid gold, it is thicker than other electroplated jewelry that have 7 mils and 2 layers of gold.
Our jewelry is highly resistant to tarnishing. However, we advise you to take off the jewelry before swimming or showering so it will keep its luster. If you do have a problem with any of our jewelry, simply return it to us.
Most people who are allergic to other types of jewelry can wear ours because we use 24K gold. However, on very few people it may cause an allergic reaction due to a very small amount of nickel in our chains. If this happens, Buy Jewelry ETC will be happy to refund you.
You may but we advise against it. The chain will last longer if you avoid chlorine, sea salt and other chemicals such as harsh soaps.
No. It is best to use a polishing cloth that will clean the chain thoroughly and maintain its luster or use a mild soap and water.
Allow 7 – 14 business days for delivery.
Yes. All our jewelry has a Lifetime Guarantee against all defects.
Yes. If you are not 100% satisfied with your purchase, you may return it within 14 days of receipt of your purchase.